Learning · 2023
Dialpad
100+ training videos, motion graphics, and animated tutorials produced in six months for a global SaaS company's company-wide LMS launch.
Office Settings — Users
The Brief
Dialpad — a global AI-powered communications platform — was rolling out a company-wide LMS to onboard and train thousands of employees across departments and time zones. They needed a full content library built from scratch, fast.
I joined as their instructional multimedia designer to own the video production pipeline end-to-end: scripting, recording, editing, animation, and delivery.
What I Did
- Scripted 100+ training modules covering Dialpad's full product suite — admin settings, AI Scorecards, dashboards, call handling, and more
- Recorded and edited screen capture tutorials with professional voiceover and animated callouts
- Built a consistent visual system — animated intros, branded lower thirds, and standardised chapter structures
- Produced motion graphics sequences explaining complex AI-powered features in accessible visual form
- Coordinated review cycles with internal stakeholders to ensure technical accuracy
- Delivered all assets formatted for Dialpad's LMS platform on schedule
Result
100+ training videos delivered in six months for a global team — from two-minute feature overviews to fifteen-minute deep-dive tutorials. The full library launched on schedule as part of Dialpad's company-wide LMS rollout.